Projects

Major Projects Undertaken

We have delivered several projects for the one and only agency in the country that acts as a single window for customs declaration. Below are the list of projects delivered for this client: -

The Unified Billing System is developed mainly to cater for our client’s transaction billing requirements and to provide statistical and analytical reporting capabilities. The UBS System processes about 5 million transactions per month from various source applications.

The Unified Billing System (UBS) incorporates features such as

Dynamic extractor: - which allow administrators to dynamically add/edit/remove external application source for transaction extraction. It also incorporates table and field mapping capabilities.

Billing Engine: - Incorporates transaction rating features with priority based discount and rating mechanism. Generates the bill at the end of each billing cycle.

Reporting: - Provides reporting capabilities to generate reports such as Top N Customer Report, Customer Analysis Report, Billing Report, etc.

Alert & Notification: - Incorporates on-screen alerts and email notification for payment reminder.

Posting: - Posting of billing Information to back-end financial system. UBS also extract customer’s outstanding and payment information from the financial system.

Administration & Privileges Assignment: - System & user privileges maintenance functions.

The Sales Module System is developed to cater for Account Receivables, Sales and Payment Collection requirements at our client’s HQ & branches.

It incorporates the following features: -

Account Receivables Entry: - This includes sales invoice, receipts, credit sales note and debit sales note entries and posting.

Branches Sales and Collection entries.

Reporting features to monitor branches performance and sales.

Desktop banking feature to reconcile electronic statements from various banks.

Flexible Rating & Discount Mechanism: - Able to cater for various rating and discount mechanism (e.g. by block, by documents, by items, etc.)

The system is a web-based system that captures daily sales and payment collections of all their facilitation points (DFP). The system also has the capability to generated receipts for over the counter sales and reporting features to monitor the DFPs performance and sales. The system also caters for royalty calculation for each DFP. This system is integrated with the Sales Module System and Unified Billing System (UBS).

The Customer Portal is a web-based system that allows the clients customers to view their latest bills online, customize the bills according to their needs and download the bills as a PDF file or Excel data file.

The Customer Portal incorporates the following features: -

Online Bill Viewing, Printing and Downloading functions.

Customization of bill format via drag & drop function with rollback capabilities.

Online Performance & Statistical Report.

Online Billing Related Request.

Email Notification and e-Billing features.

Online Payment Module via payment gateway.

To enhance the current billing system to incorporate the following features: -

To implement Late Payment Charges / Early Payment Rebates (multi – tier).

To develop functionality to send reminders via email and fax (integration with RightFax).

To develop functionality to send statement of accounts via email and fax (integration with RightFax).

To develop functions for user to enter and maintain non-transactional charges.

To enhance the current billing system to include credit management features that assist credit control personal in their day-to-day activities.

The Credit Management System incorporates the following features: -

Dashboard: - To allow user to track credit control activities in a single screen.

KPI Monitoring: - To allow user to compare the actual department performance against the targeted KPI.

Reports: - Performance and Statistical Report

Credit Control: - incorporates automatic account suspension and account release features. Includes other features such as stop list, reminders and statement of account.

Reconciliation: - To reconcile against UBS and the financial system.

To enhance the current billing system to enable automation of billing system. This includes daily data extraction and filtering, transactions rating and generation of bill at the end of billing cycle. Additionally, exception reporting and notification features are included as well.

To cater for prepaid services for low volume customers and customers that has credit issues.

The prepaid services support following features: -

Customer Account Top Up feature

Account Reversal for wrongly top up

Integration with other core applications via web services

Balance auto-deduction based on transactions status

To cater tier rate based charging mechanism for our clients Billing Model.

The UBS - Tier Rate enhancement supports the following features: -

Incorporates feature to flexibly create and maintain multiple charging mechanism

Incorporates multiple tier models such as Transactions Tier, Discount Tier and Accumulation Tier.

Incorporate feature for users to create multiple tier range in particular tier model.

Includes extensive validation for each tier model.

Incorporates Usage Tracking features that track usage of each customers

The following projects were delivered for one of the leading multinational banking firm in Malaysia: -

System is designed to cater for internal user evaluation and testing process. The system provides users the flexibility to manage the test questions and answers, monitor users’ attendance and performance in the tests, and generate necessary reports and certificates.

The CBT system also provides the following administrative functions:

Add, edit and delete user information.

Resetting of user password in case the user forgot his/her password.

Add, edit and delete test information.

Creation of different section for a particular test and assigning of test questions to each test.

Apart from that, the CBT system able to keep track the number of times a particular user has taken a particular test and automatically calculates the test score immediately after a test has been taken. The CBT system also allow the user who have passed the test to preview his/her certificate on-screen and if required print the certificate.

The IDEAL System is designed to enhance the effectiveness and efficiency of project management and project monitoring based on the IDEAL methodology (Initiate, Diagnose, Explore, Act and Leverage). The system serves as a centralized system for all users to track and manage their project using a common approach. The users have the facilities to create a new project template or edit their uncompleted projects.

User friendly and easy to use data entry screens are provided for users to enter necessary data in the project templates. The user able to generate MS PowerPoint slides at the end of each IDEAL phase.

The system also caters various types of graph and charts (for e.g. Histogram, Pie Chart, Control Charts, Fish Bone Diagram and Cross Functional Chart) that can be generated and added to the project template.

Dashboard is a web-based data visualization solution designed to cater for analysis and statistical needs of customers. Wide-range of graphs and tables can be generated using the periodic data entered by users. The graphs generated can be used to compare department/unit performance, sales figures and resource utilizations. The system also allows user to enter information such as remark or action plan based on the generated graph or table. All graphs with their respective remarks or action plan can be exported to MS PowerPoint for presentation purposes.

The following project was delivered for a government owned agency dealing with digital transformation in the country:-

The e-Leave & e-Training system is a workflow system that supports staff leave & training application and approval process.

The e-Leave module incorporates the following features: -

Leave Status Update: - Allow user to check their application status.

Leave Application: – Allow user to apply their leave online.

Leave Approval: - Allow the HOD or supervise to approve / reject the leave application.

Leave Adjustment: - Allow user to adjust their leave dates.

Leave Cancellation: - Allow user to cancel their applied leave.

Leave History: - Display the history of the user leave application.

The e-Training module incorporates the following features: -

Training Application: - Allow user to choose and apply for training. The system supports for user to apply for internal as well as external training based on MDeC’s training calendar.

Training Status Update: – Allow user to check on the training status.

Training Approval: - Allow the HOD or supervise to approve / reject the training application.

Training Adjustment: - Allow user to adjust their training dates.

Training Cancellation: - Allow user to cancel their applied training.

Training History: - Display the history of the user attended training.

The following project was delivered for a government agency dealing with land matters.

e-Tanah is an integrated and fully computerized system to handle the management and administration of Land Offices in order to improve the speed and quality of service delivery to the public for all land related transactions.

The e-Tanah project features are as follows: -

Web-based technology.

Integrated and standardized system.

Integrate and adapt with all current systems (e.g. e-MMKN).

Consists of a Workflow System to get approvals at different levels within the land department.

Combination of centralized and distributed systems between Land Offices and Pejabat Tanah Galian (PTG) in the states.

Enables the public to make payments online as well as check status of lands and etc.

Security features.

The following project was delivered for a government agency involved in the tobacco industry:-

e-Licensing system is developed to monitor all the licensing activities for our client & it’s tobacco products. The modules of e-Licensing system include registration module, receipt printing module, application for new license, license renewal and payment module. The e-Licensing system also supports integration with Standard Accounting System for Government Agencies (SAGA), BLESS and FPX.

The following projects were delivered for a leading hypermarket in the country: -

GST system is developed to extract POS data from each store for tax invoicing, tax relief credit notes and reporting purposes. The system was developed to support high transactional processing feature and extensive reporting capabilities.

Sales Reconciliation System is developed to enhance the efficiency and accuracy of performing sales reconciliation operation in their stores nationwide. The Sales Reconciliation System incorporates features such as ETL to extract sales data from receipt report, daily sales reconciliation entry, bank information maintenance, Voucher / Coupon Reconciliation, EPP Plan Reconciliation, Credit / Debit / Charge Card Sales Reconciliation and reporting features. The Sales Reconciliation System also support integration with SAP system for posting of sales information after reconciliation.

Cashier KPI System is developed to evaluate cashier performance in stores based on data captured from the POS System. The Cashier KPI System incorporates features such as EJ file extraction to extract KPI data from receipts and generate required reports based on criteria provided. The Cashier KPI System also incorporates email alert and recovery process features.

Special Markdown System is designed and developed to identify and extract special markdown items from POS data based on criteria specified for each store and based on markdown percentage. The Special Markdown System also incorporates email alert, reporting features and user & system maintenance functions.

Member Day Discount System is developed to allow our client to set and manage member day discount for multiple days with different discount percentage at one point of time. The system includes email alert, reporting features and system administration & maintenance features.

The following project was delivered for a premier Islamic financial institution in Malaysia:-

Data quality was implemented using a Data Cleansing Tool to extract, provide business logics and massage the data in order to continuously control, improve and achieve the benefits of having high quality data and information to run day to day task. The project involved methodologies called discover, develop, deploy and manage. The approached used here were done using tools to discover data conditions and moved on to develop business rules and finally proceeding to cleanse data that was deployed through batch and real-time services. These services are continually monitored and managed through the dashboard for any irregularities